Testimonial Page

 Pride Casual Furniture Nthn NSW Pty Ltd trading as

Coastal Casual Furniture

Factory 1, 31 Machinery Drive, South Tweed Heads NSW 2486, Phone: 07 5513 1007, Fax: 07 5513 1009

 email:

Home

Many thanks to those who have taken the time to pen a few words giving their view of doing business with us. When we ask you to take a seat with pride, we know we've done our best to provide a quality, long-lasting product.

From: Gail Cxxxxr [mailto:gailxx@bixgpond.com]
Sent: Sunday, 25 November 2012 8:30 AM
To: Coastal Casual Furniture
Subject: Thankyou from Gail Carter
Hi Bob,
Many thanks for the prompt delivery of my order I received it on Thursday and have just assembled the chairs – easy even for me.
I am going to send you one of the slings from my old chairs and get some new ones made,they are slightly different to the new ones.
Thanks gain, great doing business with you.
Regards
Gail Cxxxx (Tamworth)

From: Skuxxx [mailto:skxxxxs@bigpond.com]
Sent: Friday, 23 November 2012 9:38 AM
To: Sales (Coastal Casual Furniture)
Subject: Re: slings ready
Hello Leah
Could you please pass on our huge thanks to Bob for the tip on putting our slings on. They fit well now and we have been able to get them on.
Thanks again
Ned and Kathy (Brisbane)

From: Gxxxxxx [mailto:gavxxxxxx@gmail.com]
Sent: Thursday, 24 May 2012 3:46 PM
To: Coastal Casual Furniture
Subject: Sun loungers
Hi Bob,
The sunloungers have arrived and look great.
Thanks for the very prompt service and you should have the payment by now, if not please let me know.
Picture attached and they have even been sat in today.
Thanks again
Gavin
--
Gavin and Julie
Managers Port Douglas

From: renee hxxx [mailto:nxxxxxx@hotmail.com]
Sent: Thursday, 10 May 2012 9:48 PM
To: info@casualfurniture.com.au
Subject: RE: furniture
Hi Bob
Thanks for the invoice. Payment will be made asap.
Yes, please take all chairs to xxx xxx marina when ready.
Thank you very much. Your service has been outstanding.
Kind regards
Renee
xxxx xxxx Houseboat Holidays.

From: Christine Wxxxx [mailto:christine@wxxxxxw.com.au]
Sent: Wednesday, 2 May 2012 3:26 PM
To: 'sales@casualfurniture.com.au'
Subject: Deck chair slings - The Gap

 Hi Bob, Leah & Seamster

Thank you very much once again for producing and delivering the 8 Forest Green Acrylic slings and cords to us by 27 April 2012. They were easy to attach to our chairs, greatly appreciated during our weekend fun and we have been loving them every day since. I’ve attached a photo for your enjoyment.  J Thanks.

From: Stefano [mailto:uxxxxxxf@hotmail.com]
Sent: Friday, 23 March 2012 7:59 PM
To: Coastal Casual Furniture
Subject: RE: Goods Despatched

Hi Bob! the Sun lounges arrived on Wednesday! We received very good feedback about the sun lounges  so we'll sure be in touch with you in the future when the normal wear of things will require some replacement. It was a real pleasure dealing with you!
 Kind regards
 Stefano

From: Jen xxxxxxx [mailto:iamxxxxxxx@hotmail.com]
Sent: Monday, 13 June 2011 9:01 AM
To: info@casualfurniture.com.au
Subject: RE: Capri sunlounge

Dear Bob,

I just wanted to say thank you to you and your staff for the swift delivery of the sunlounge.  It was a gift for my mothers birthday which was on Saturday and I was very surprised to see it on the balcony when I visited her on the day.  The 3 day delivery was well short of the 2 weeks you estimated.

 Mum also commented on how lovely you were on the phone and as well as the lady that delivered the lounge.

 We are all very happy and look forward to many relaxing hours on the balcony.

 Thanks again.

Jen (Broadbeach, Gold Coast QLD)

From: Natalie Dxxxxxx [mailto:natalie.doxxxxx@mxxxxxs.axn.au]
Sent: Thursday, 14 April 2011 4:47 PM
To: 'Coastal Casual Furniture'
Subject: THANK YOU

 Afternoon Bob

 I just wanted to let you know how fantastic the new slings for my outdoor setting look.

 What a great job you and your team have done.

 Thank you so much

 Regards,

Natalie Dxxxxx (Brisbane)

  From: Deb_xxxxxxxxxxxxxxxxxxxxns@xxxxxxxxxxc.com
Sent: Monday, 4 April 2011 5:12 PM
To: Coastal Casual Furniture
Subject: RE: Cushion requests

Hi Bob
Just to let you know the cushions turned up on Friday and they are great -
Thanks very much
Deb (Karratha)

From: Adrixxxe Sxxxh [mailto:xxxxx@dxxxxe.com]
Sent: Sunday, 27 March 2011 5:34 AM
To: Coastal Casual Furniture
Subject: Re: FW: FW: New customer enquiry for set of outdoor cushions & sling

Good morning Bob
The good news is that I picked up the parcels late on Friday.   The cushions look great.   Thank you very much and particularly for getting the order through to me in good time
best wishes
Adrienne (Grassy Head)

From: Susan Alxxxxxr [mailto:sxxxxxxer1@bixxpond.com]
Sent: Thursday, 24 March 2011 3:34 PM
To: 'Coastal Casual Furniture'
Subject: RE: Visitor Enquiry - Indicative pricing for new slings

 Bob,

 The slings arrived and we have fitted them and they seem to be great, excellent fit and we like the material.

 Many thanks for your advice and the quick turn around with what is a very good result.

 Will now start using them and hope to get many years of use.

 Naturally we will refer anyone who enquires about what we have done.

 Regards

 Sue and Peter (Milsons Point)

From: proxxxxx@gmail.com [mailto:proxxxxxxx@gmail.com] On Behalf Of Stephen xxxxx
Sent: Wednesday, 12 January 2011 6:48 AM
To: Coastal Casual Furniture
Subject: Re: lounge covers

 Bob,

     The lounge cushions arrived this morning.  They're perfect!  Thanks a lot for your help.

Steve

From: margiexxxx [mailto:margiexxxxxxxx@bigpond.com]
Sent: Tuesday, 11 January 2011 5:21 PM
To: info@casualfurniture.com.au
Subject: My sun lounge cushions

Bob

Sorry it's taken me so long to write this note, but I've been out there, lying on my new cushions on the sunlounge, and watching the world go by.

Thank you so much. They are beautiful and I very much appreciate the fact that you got them in the mail to me so quickly and efficiently.

Happy new year

Margie

From: Grahame Bexxxxx [mailto:caxxxx3@tpg.com.au]
Sent: Tuesday, 4 January 2011 9:11 AM
To: info@casualfurniture.com.au
Subject: Re  Standard Lounge Cushions

Hi Bob,

Thankyou for sending the lounge cushions so promptly, they arrived in good order on 28/12/10.

The material colour and quality of the product is just great.

Many thanks for your service.

 Regards,

Grahame & Rhonda Beatty

From: Nicole Sxxxx [mail to:nicolexxxxr @ozemail.com.au]
Sent: Thursday, 16 December 2010 8:15 AM
To: 'Coastal Casual Furniture'
Subject: RE: cushions received- thanks 

Hi Bob,

Thanks very much- the colour is perfect and they’re very comfortable.

Happy Christmas to you and yours,

Regards,

Nicole J

From: Robert Sxxxxx [mailto:rxxxxxx@tpx.com.au]
Sent: Saturday, 27 November 2010 8:43 AM
To: Coastal Casual Furniture
Subject: Re: FW: Visitor Enquiry

Hi Bob,

Received the cushions and were delighted with the result. Thanks for your prompt and efficient service.

Regards,

Bob Sxxxxxx - Castlecrag

 From: Robert xxxxx [mailto:rxxxxxxx@big pond.com]
Sent: Monday, 27 September 2010 10:53 PM
To: 'Coastal Casual Furniture'
Subject: RE: Visitor Enquiry from Home

Hi Bob, just a short note to say thankyou for the new slings and the terrace chairs. After the initial issue with the fitting of the slings and the assembly of the chairs everything went well and they look fantastic. I appreciate the service and the quality of the goods and provided  at reasonable prices, much better than the Chinese crap that is available these days. I would have no hesitation in recommending your service and products, keep up the good work.

Regards,

Robert xxxxx

From: Nepean xxxxxxxxxxxx [mailto:nepeaxx@xxxxxxxxxxxx.com.au]
Sent: Tuesday, 28 September 2010 8:15 AM
To: Coastal Casual Furniture
Subject: Re: poolside furniture

Hi Bob

Thank you , we have now received our Pool lounges. (Look fantastic)

Please can we order 4 more of the same colour.

Also, can you please let us know how much pool chairs of same colour are each.

Please send tax invoice so that we can pay directly as we did on the last order, for pool lounges

Many thanks.

Look forward to hearing from you.

Have a great day!

Kind regards

Paula and Phil

From: Chris Mxxxx [mailto:cxxxx@xxx.com.au]
Sent: Tuesday, 28 September 2010 9:25 AM
To: info - Coastal Casual Furniture
Subject: Re: Visitor Enquiry

Hi Bob and team,

Just a note to say thanks for the sun lounge sling - all received safe and sound and now on the frame (photo attached).

Very happy with the result - worth the wait!    :-)

Thanks again, Chris

From: Peg & Greg Mxxxxx [mailto:xxxgregmxxxxx@exxxxxil.com.au]
Sent: Thursday, 11 March 2010 2:51 PM
To: info - Coastal Casual Furniture
Subject: Re: Visitor Enquiry from Home

 Hi Bob

 Received new slings today. Really happy with them as they fit perfectly. Chairs now like new. Thanks again

 Greg

From: Rxxxxl Xxxxxx [mailto:info@rxxxxxxxxxx.com.au]
Sent: Friday, 12 February 2010 10:25 PM
To: 'Bob - Coastal Casual Furniture'
Subject: RE: sunlounges

Giday Bob, Thank you so much for going that extra mile to have the sunlounges delivered  in time for the weekend. They look great and along with our pool area reno have given our resort a real lift. We look forward to the tables next week. We also will recommend your business to anyone and everyone we can.

Thanks again Simon.

Gold Coast resort manager

From: Sue Bxxxxx [mailto:sxxxx@pxxxxxxe.com.au]
Sent: Friday, 8 January 2010 8:23 PM
To: 'info - Coastal Casual Furniture'
Subject: RE: order of cushions

 Hi Bob,

 Thank you so much for the delivery of the cushions for our outdoor furniture, they are perfect, what an easy transaction.  Much appreciated.

 Kind regards,

 Sue Bxxxxx

From: Jillian Kxxxx [mailto:jklxxxxxxx @gmail.com]
Sent: Friday, 8 January 2010 2:26 PM
To: info - Coastal Casual Furniture
Subject: chair

 Dear Bob

 Happy new year!

 I have been meaning to send this but with christmas etc I neglected to!

 Thanks so much for sending down the new chair.  We received undamaged.

 It has been a pleasure dealing with you and if we ever need anymore furniture we will be in touch.

 Kind regards

Jillian

From: Lynne Wxxxxxxxxx [mailto:rdxxxxxxxxxxxxx@big pond.com]
Sent: Wednesday, 30 December 2009 7:05 PM
To: info - Coastal Casual Furniture
Subject: Re: Visitor Enquiry

Hi Bob,

Just wanted to thank you very much for my cushions, I am very happy with them and the colour is perfect, just hoping for some fine weather so I can enjoy them.

I hope you and your staff have a great New Year.

Regards

Lynne Wxxxxxxxxxx

From: tobxxxxxxxxxx [mailto:tobxxxxxxxxx@ bigpond.com]
Sent: Wednesday, 9 December 2009 2:19 PM
To: info@casualfurniture.com.au
Subject: RE: Goods Dispatched

Thankyou very very much for your good price & fast service. All your help has been really appreciated. It has been a pleasure dealing with you.

Kind regards   Paula

From: Sharon Dxxx [mailto:sxx@lxx.co m]
Sent: Tuesday, 1 December 2009 4:47 PM
To: Bob - Coastal Casual Furniture
Subject: RE: assembly instructions

 Hi Bob,

 Thanks for your email – the chairs arrived mid-morning yesterday and my husband put them together in the afternoon.  We are very pleased with our purchase, and will be recommending your business to all our visitors over summer!

 Kind regards,

 Sharon Dxxxx

Account Manager - Asia Pacific

From: Denice Cxxxxxx [mailto:xxxxxxxx@ bigpond.com]
Sent: Friday, 30 October 2009 9:10 PM
To: info - Coastal Casual Furniture
Subject: RE: Despatch of Order Transaction ID: xxxxxx

Hi Bob,

Thankyou....they were waiting on my doorstop when I returned home this afternoon.

Very pleased.

Regards,

Denice

From: Betxx xxxxx [mailto:xxxxx@gmail.com]
Sent: Monday, 26 October 2009 8:32 PM
To: info@casualfurniture.com.au
Subject: delivery of high back chairs

Hi Bob,

Our chairs arrived today and Royce has assembled them.  We have been trying for some time to purchase these chairs and  are very pleased with them.  If we get any enquiries we will pass on your details. Many thanks

From: jaine xxxxxx [mailto:jainexxxxxxx@gmail.com]
Sent: Wednesday, 14 October 2009 9:25 AM
To: info - Coastal Casual Furniture
Subject: Re: Goods Despatched

Thanks Bob,

The cushions have arrived. Thank you for following that up. They are great and fit my chairs perfectly. Your communication has been extremely professional and I will certainly recommend your business in the future.

Kind Regards

Jaine

From: LARA xxx [mailto:laraxxxxxt@xxxxxxx.com]
Sent: Tuesday, 4 August 2009 2:16 PM
To: Coastal Casual Furniture
Subject: RE: INVOICE 2xxxx

Hi Bob
Just letting you know the cushions came and they look great.
Thanks for getting them to us so quickly.
Kind regards
Lara

From: irene rxxxxx [mailto:rxxxxx@gmail.com]
Sent: Thursday, 16 July 2009 1:52 PM
To: info@casualfurniture.com.au
Subject: Love my cushions- Thank you

 Hi,

Got my cushions at the beginning of the week but have been snowed under. Absolutely love them and they look great. Thank you for the great service and making the whole process easy.

 Kind regards

Irene Rxxxxx

Rose Bay NSW

From: Claxx  [mailto:claxxxxxx@vanuatu.com.vu]
Sent: Thursday, 9 July 2009 5:22 PM
To: 'Bob - Coastal Casual Furniture'
Subject: RE: Paypal purchase

Hi Bob!

Got the sun lounge cushions and they are GREAT!!

Thanks so much for the great service! (;-)

From: Mark [mailto:Mark.xxxxxxxxxx@dadhc.nsw.gov.au]
Sent: Wednesday, 8 July 2009 1:54 AM
To: info - Coastal Casual Furniture
Subject: RE: Visitor Enquiry from Home- B11

 Thanks for your great Service Bob and the wonderful sun lounge!

 regards

 James & Mark

From: Kevin and Lucie [mailto:xxxxxxxx@iinet.net.au]
Sent: Friday, 19 June 2009 7:45 PM
To: info - Coastal Casual Furniture
Subject: Re: order update

Hi Bob,

Thank you so much for our cushions. They look lovely.

Thanks for the first class service!!

Cheers

Kevin and Lucie

From: fixx gxxxxxxx [mailto:xxxx@hotmail.com]
Sent: Thursday, 9 April 2009 3:26 PM
To: bob@casualfurniture.com.au
Subject: RE: cushions

Hi Bob. This is Mrs G....... from Lidcombe. Just to let you know that the bench cushions have been delivered and they look great. I am very pleased with the end result and would like to say it has been a pleasure dealing with your business. Thankyou and have a happy and safe Easter.

From: George xxxx [mailto:xxxxx@bigpond.net.au]
Sent: Sunday, 25 January 2009 6:13 AM
To: info - Pride Casual Furniture Nthn NSW
Subject: 2nd order

 Hi Bob,

 Thanks for info and quote.

 I have direct deposited $70 today for the ...........

 Your chair slings worked very well and they look very strong and well made, thanks very much.

 Regards,

 George xxxxxxx

Albury

Sent: Sunday, 28 December 2008 9:32 AM
To: info@casualfurniture.com.au
Subject: Cushions

 Hi Bob

 I just wanted to say thank you for the Cushions.

 They arrived on the Tuesday when I was home.

I love them,  the colour is exactly what I was looking for and as you said the size is perfect,  did not need to spend the extra money to make them slightly taller.

 Thank you for all your advise and prompt service,  I will be recommending you to anyone I know that needs to purchase replacement cushions.

 I hope you had a great Christmas and all the best for the new year.

 Regards

 LEONIE

From: Cate xxxxx [mailto:xxxxxxx@optusnet.com.au]
Sent: Monday, 1 December 2008 10:50 AM
To: 'Bob - Pride Casual Furniture Nthn NSW'
Subject: RE: cushions

 Hi Bob,

 Apologies for not calling this morning. Two arrived on Thursday afternoon and four arrived on Friday afternoon.

 We are extremely happy with the cushions, you have done a great job.

 Kindest regards,

Cate

ps. if we know anyone else who requires replacement cushions, we will pass on your details. Have a great Christmas.

From: Alec Xxxx [mailto:xxxx.xxxxx@bigpond.com]
Sent: Saturday, 25 October 2008 10:00 AM
To: info - Pride Casual Furniture Nthn NSW
Subject: Re: Visitor Enquiry

                Bob            

                 Have received my 4 cushions.... Very happy with the Colour, Quality, Price and delivery.....You will get free advertising because of this..

Also expect another order in the future... Thanks   Alec - Whyalla Stuart

From: Linda xxxx [mailto:linda.xxxx@xxx.com]
Sent: Friday, 17 October 2008 3:15 PM
To: info - Pride Casual Furniture Nthn NSW
Subject: RE: Visitor Enquiry
many thanks - cushions arrived on Wednesday (2 days) and just what I wanted.
rgds ,

Linda - Drummoyne

From: Michelle Xxxx [mailto:mXxxxxxx@gmail.com]
Sent: Friday, 10 October 2008 10:02 AM
To: info@casualfurniture.com.au
Subject: my recent purchase

 Dear Bob,

 Just wanted to let you know that my cushions arrived in the mail this morning.

 Thank you for the promptness in sending my order.  I have no hesitation recommending your company to anyone in Canberra if I hear they are looking to upgrade/replace cushions. (and to think retailers/manufacturers in Canberra tried to tell me to replace the whole setting as I would not get replacement cushions!)

 I am very pleased with my decision to purchase from you.  Now at my son's upcoming 21st birthday BBQ next weekend, I won't feel embarrassed when his guests sit at my outdoor setting.  Thanks again.

 Michelle Xxxx

From: Axxxxx xxxxxxxx [mailto:xxxxxxxxxx@yahoo.com.au]
Sent: Friday, 3 October 2008 8:33 PM
To: info - Pride Casual Furniture Nthn NSW
Subject: RE: RE: RE: Axxxxxxx xxxxxxxll Enquiry

Hi Bob 

I was very pleased to pick up the chairs and tables today.  They look great around the pool and are very comfortable! Now that I've put them out, I can see how much room I have left so would like to order a few extra things:

2 x Paradise chairs Ecru/Argenti padded seats

1 x coffee table ecru patterned top & ecru base

 Could you please email me an invoice for the above order?

 If anything is ready before 24/10, just let me know and I'll come down and pay for and collect them.

 Thanks very much.

 Annette

From: Elxxxx [mailto:exxxx07@oxxxxxnet.com.au]
Sent: Thursday, 21 August 2008 11:01 AM
To: info - Pride Casual Furniture Nthn NSW
Subject: Re: Visitor Enquiry

 Hi Bob,

 Just to let you know I received the cushions yesterday and they look great.  Thanks for your prompt and efficient service.

Regards

Elizabeth Xxxxx

From: Don [mailto:dxxxxxx@bigpond.com]
Sent: Wednesday, 13 August 2008 6:47 AM
To: 'Bob - Pride Casual Furniture Nthn NSW'
Subject: RE: cushions

 Hi Bob

Very happy with purchase and service.

 Thanks very much,

Don & Robyn.

From: Linda [mailto:linda@xxxx.xx]
Sent: Thursday, 19 June 2008 11:05 PM
To: 'info - Pride Casual Furniture Nthn NSW'
Subject: RE: Outdoor Cushions 

Hi Bob

Just wanted to let you know the cushions made it to our place today and they look fantastic!  Better than I imagined and a great fit

Have been telling heaps of people where we got them, so hopefully will send some more business your way!

Thanks so very much!

They are just brilliant and lighten our whole deck area up again!

Thanks Bob

Cheers

Linda

Norfolk Island

Hi Bob
Thank you for getting these cushions finished before Christmas, I have deposited the $394.00 in your bank account the same as I did for the deposit.
I would like to say its a pleasure dealing with such a professional company, I wish you and all your staff a merry Christmas.
Kind regards
Stephanie

Hi Bob,

I would like to express our gratitude for, and congratulate you on, the service that you have provided to xxx xxx xxxxxxxxxx during the past two years. On reflection we often take good service for granted and not acknowledge the good provider; just harass and make our views known to those who do not provide what we expect. Over the past three years you have assisted us with repair and replacement of casual furniture that has enabled us to, hopefully, provide a similar level of service to our customers and enhance the presentation of our property. You have consistently provided timely turn around on repairs and been willing to cooperate with our often changing demands. The pick-up and return service is outstanding..............

 Your enthusiastic responses to our occasional outlandish requests along with your good humour are most appreciated.............

Thanks for your honesty and caring attitude - good luck for the future.

Resort managers

South East Queensland

Hi Bob
Sorry i didn't get back to you earlier, but the lounges arrived on Wednesday as you said. They look great, exactly what we wanted .We haven't tried them out yet but the weekend is nearly here so we will then. Thank you again so much, you have been a pleasure to do business with.
many kind regards
Sandra

(Internet sale to Sydney)

Bob,
Yes it all turned out well and the tables are great.
Regards
T.H.

Port Douglas

Hi Bob 

It is rare today to find 100% satisfaction with a furniture supplier.

Some time ago, we purchased a Kwila setting from your business.

This quality furniture continues to delight our family, who enjoy the chairs & table on a daily basis.

Your warranty and (demonstrated) after sales support, shows that we have made the right choice. We appreciated the opportunity to be able to customise the furniture to our needs.

We are 100% satisfied with the quality of our purchase, and would not hesitate in recommending your firm to anyone else contemplating the purchase of outdoor furniture.

Kind regards

J.H.

Banora Point

 © Pride Casual Furniture NNSW

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Servicing the southern Gold Coast, Currumbin, Tugun, Coolangatta, Tweed Heads, Murwillumbah, Kingscliff, Casuarina, Cabarita, Hastings Point, Pottsville, Ocean Shores, Brunswick Heads,  Byron Bay, Lennox Heads, Ballina, Lismore and more......